The location is perfect for 2 reasons: easy to get to from the interstate, and easy to walk just about anywhere. There’s a bike rental right outside as well. I had zero trouble with uncovered parking as I arrived at 5 on a weekday when nearby attractions were closing. I could see my car from my room which was nice. The room is very nice; I got one with a cute 2 seater balcony facing the ball park. It had sheer and sunblock curtains. I’m not a fan of gray and beige but the decor and layout was well done. Nice linens and plenty of them. 2 soft and 2 firm pillows on the bed. Tons of hot water and pressure in the bathroom! It was very clean and quiet all the time. Free tv, limited choices but I didn’t care about that much. No hair dryer but an iron and board. Just enough hangers for a short trip. There’s a k cup pot, plus a fridge and microwave as well. Not a giant hotel so elevator and ice machine were easy to find. The indoor pool looked nice and clean but I didn’t use it. I saw a handicapped lift thing at the pool but don't know if it is working. The staff were all amazing: young, cheerful, efficient, friendly, and hard working! One fella texted me daily to see if I needed anything, which was very cool. The breakfast was fantastic. Plenty of choices on the buffet and a nice quiet area to enjoy it with real plates, napkins, and cutlery. If only they had real coffee cups but I understand why they use paper (not styrofoam hurrah!). Buffet: 2 juices, yogurt in tubs and tubes, toppings, plain and southwestern scrambled eggs, bacon, sausage, fresh fruits, biscuits, cream gravy, 4 kinds of bread, and several cereals. Probably more than this!
Kathy
июнь 2024 г.
Hilton Garden Inn will ALWAYS be my first choice when visiting Chattanooga. The location makes it easy for my husband and I to navigate downtown with ease. The staff has ALWAYS been friendly, helpful and courteous. They even give us excellent insight on great places to eat and tour. My husband and I look forward to spending more time for special occasions at the Hilton Garden Inn. Our greatest experience this visit was not being satisfied with the room location. We were accommodated with change immediately without hesitation. The room itself was clean, we just desired a front room with a view out front. I love the staff because they are very welcoming and popcorn smell upon entering is AWESOME. I would recommend the Hilton to everyone I know. Thanks Hilton Staff for your professionalism and courtesy.
Bernadette
июль 2024 г.
I liked the location of the property. The staff were friendly and it is a clean location. I liked that you had to have a key to enter the building from the street. Which made it feel more safe.
Tara
сентябрь 2024 г.
the king suit was amazing for a family of 5. the staff’s helpfulness was incredible! we used the pack n play for our baby, we couldn’t fit ours in the car at the last minute and I just texted them on the way there. the food is really good as well! eating at the hotel helped with decision fatigue! we never moved the car and walked everywhere.
Anonymous
август 2023 г.
The hotel was nice, staff was nice.. breakfast was good!
Kasha
ноябрь 2024 г.
Loved the location and the staff was really nice, attentive.
Betty
октябрь 2023 г.
The location is perfect especially if you have kids and plan to take them to the children museum as it is directly next door. The staff are very friendly and willing to help.
Sagara
июль 2024 г.
We were traveling for a few days and just moved from another hotel, where we had a terrible experience even after we checked out. Staying At Hilton Garden Inn was like coming back to a normal life with a professional and friendly staff. Thank you for rebuilding our confidence in hotel industry, seriously.
Izumi
январь 2024 г.
Room was great. Conveniently located to most area attractions. Staff was great...especially the folks working the breakfast area.
Glasco
июнь 2023 г.
The staff was so friendly and helpful. Especially April and the bartender. We were allowed to use the bar area for our family. It was perfect. Everyone was really nice and the hotel was very clean.
Yvonne
март 2025 г.